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Communications

Directly reply to your community's ideas and comments on your proposals.

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Stimulate deliberative dialogue with your community

Engagement partners can choose a number of ways to get back to respondents on the platform. You can do this on a 1-2-1 basis or respond to any number of targeted segments within your Commonplace audience to enable a constructive conversation with your community. Respondents really value engagement partners who close the loop.

1

Easily follow up with 1-2-1 comment reply

Acknowledging feedback and comments is crucial for building trust with the community. 

This may be answering a simple question or providing a bit more context. Using the reply feature, you can respond either publicly or privately to feedback left on your consultations.

2

Group and reply to respondents

Sometimes, there can be thousands of comments to reply to in a project. This is where our grouping tool comes in handy. 

Segment respondents by postcode, sentiment, or theme to help you construct a response to groups at a time in your community.

3

Keep users engaged in the conversation

Any respondent on your engagement can subscribe to receive automatic updates whenever anybody agrees or responds to their comments.

The result? People who comment on a Commonplace are 5x more likely to participate again in the future.

Explore other features

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    Reach

    Promote and build awareness of your engagements and get more people to participate.

    Learn more
  • 2
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    Engage

    Collect suggestions and ideas from your community on a range of different topics

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  • 3
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    Analyse

    Explore and understand real-time community insight with ease.

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  • 4
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    Collaborate

    Continually engage throughout the process, share updates and build trust.

    Learn more