How does Commonplace work?
The Commonplace citizen engagement platform is designed to help you reach your community, engage them in conversation, analyse their feedback and collaborate on future ideas. Use Commonplace as your online community engagement hub and build trust and transparency with local people.
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1
Reach
Promote and build awareness of your engagements and get more people to participate.
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2
Engage
Collect suggestions and ideas from your community on a range of different topics.
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3
Analyse
Explore and understand real-time community insight with AI-powered insights
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4
Collaborate
Engage and co-design throughout the process, share updates and build trust.
Reach
Community Panel
Connect with our 100k-strong engaged community wanting to hear more about projects in their area.
Email Campaign Management
Launch your project via our email integration and keep citizens involved in the process.
Social Media Promotion
Use our social media promotion add-on to connect with a targeted audience for your engagement.
Commonplace Select
Engage with a predefined list of stakeholders for statutory engagements or a known list of tenants.
Engage
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Voice & Visual Capture
Include our most innovative and interactive question types to capture the imagination of your community.
Analyse
Participation Dashboard
At a glance, see how many people are participating in your projects and where from.
Collaborate
News Feed
Share project updates and news with your community, invite them to return to future collaboration phases.
Audience Segmentation
Segment your audience based on their answers, save the group and customise comms for each group.
Community Forum
Give your community a safe space where they can share their views on a range of topics.
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Respond
Reply to individual comments, choosing to post your reply publicly or keep it private between you and the respondent.
Technology
Rely on the Commonplace platform to deliver the highest standards in security, data, software and reliability
Cloud hosted
Cloud hosted web application, with 99.9% uptime guaranteed
Security
ISO27001 and Cyber Essentials certified to maintain the highest level of information security
GDPR
GDPR compliant, prioritising privacy and handling sensitive data since 2014
Accessibility
Compliant with Web Content Accessibility Guidelines version 2.2 AA standard
Anti-gaming
Rely on Commonplace to moderate contributions and prevent gaming of the system
Supporting organisations across Public and Private sectors...
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Engagement Success & Customer Support
Your dedicated engagement expert is your first port of call. They offer you coaching and guidance every step of the way to help you achieve your engagement goals.
Personalised kick-off and training workshops, with access to a dedicated engagement expert, daily training webinar and online help centre, depending on your plan.
What-you-see-is-what-you-get editor for building and launching all of your survey stories, questions and charts. There are also quick filters in your analytics dashboard for easy navigation.
Our engagement experts have built-up expertise from over 9M engaged users across 2500 Commonplaces and are available to share it with you.
Live feedback button on your website to share your hopes around new feature requests or receive updates on the current roadmap.
Book A Demo
At Commonplace we are excited about people and projects and are always available for a chat.
To arrange a demo with one of our engagement experts please fill out the form and we will be in touch.