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Commonplace Organic: Conversational Media Analytics

Understand the conversation happening across publicly available sources including social & media channels, and make data-informed decisions

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Social listening tools

Smarter community engagement
giving meaning to millions of data points

1

All channels all the time

  • Keep your finger on the pulse 24/7: Understand what your residents are discussing and care about most. Commonplace Organic connects you to hundreds of organic channels.
  • Take the guesswork out of decision-making: Our AI-powered algorithms automatically break down your data by department, topic, sentiment, location and source.
  • Raise the bar on your performance: Rely on insights and reports from our expert analysts to distil the data into findings you can share and act on.
2

Plug into the conversation

Commonplace Organic helps you understand what matters most to your residents. Once you join, we will tailor your platform to include:

  • Hundreds of integrated channels that continuously collect organic resident input.
  • Custom project dashboards for any issue or initiative.
3

Discover emerging trends and identify new issues

Rely on our AI technology to identify the data trends you need to start your day. In one glance, see what’s top of mind for your community using:

  • Sentiment analysis.
  • Volume of interactions and recurring themes.
  • Breakdowns by location, departmental focus, and source.
  • Trending data alerts.
4

Actionable insights straight to your inbox

Make the best policy, budgeting, and messaging decisions for all corners of your community. With Commonplace Organic, you get:

  • Actionable insights prepared by expert analysts.
  • Monthly trend reports and custom reports by topic.
  • Benchmarking tools to track progress over time and against a cohort of similar areas.

 

Commonplace is now part of Zencity

Find out all about this by reading the press release below:

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Explore other features

  • 1
    Reach-2

    Reach

    Promote and build awareness of your engagements and get more people to participate.

  • 2
    Engage-2

    Engage

    Collect suggestions and ideas from your community on a range of different topics

  • 3
    Analyse-2

    Analyse

    Explore and understand real-time community insight with ease.

  • 4
    Collaborate-2

    Collaborate

    Continually engage throughout the process, share updates and build trust.