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Commonplace Digital Ltd - Cookie policy
COMMONPLACE DIGITAL LTD ("We") are committed to protecting and respecting your privacy.
In accordance with our privacy policy, we may collect information about your device, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our customers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
Cookies
For the same reason, we may obtain information about your general internet usage by using a cookie which is stored on your browser or the hard drive of your device. Cookies contain information that is transferred to your device hard drive. They help us to improve our site and to deliver a better and more personalised service. Some of the cookies we use are essential for the site to operate.
Cookies are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
While we do our best to keep this table updated, please note that the number and names of cookies, pixels and other technologies may change from time to time.
| Service | Category | Description | Used on all Commonplaces? |
| Appcues | Functional | Appcues is a service used by Commonplace that is only exposed to customer administrator users. It provides tools, tips and tutorials to help customer users make the most effective use of the platform. The cookies help Appcues to know which learning modules have already been started or completed and help users start where they previously left off. |
Yes, but only for customer administrator users, not the general public
|
| cloudfront.net | Essential | Cloudfront is a content delivery network provided by Amazon Web Services that enables the Commonplace platform to make content available for users to retrieve more quickly with the help of regionally or internationally distributed servers. When you access this content, a connection is established between you and the respective servers of the content delivery network. | Yes |
| DoubleClick Ad | Marketing | In order to maximise the public’s opportunity to comment on local issues, we need as many people as possible to hear about Commonplaces in the local area. To help with this outreach, some engagement teams work with DoubleClick, to show you customised adverts for a Commonplace that is relevant to you. The cookie helps engagement teams to evaluate and shape the effectiveness of their campaigns. |
Only if deployed by the engagement team on select Commonplaces
|
| Facebook Pixel | Marketing | In order to maximise the public’s opportunity to comment on local issues, we need as many people as possible to hear about Commonplaces in the local area. To help with this outreach, some engagement teams work with Facebook and Instagram, to show you customised adverts for a Commonplace that is relevant to you. The cookie helps engagement teams to evaluate and shape the effectiveness of their campaigns. |
Only if deployed by the engagement team on select Commonplaces
|
| Facebook Social Plugins | Marketing | This is a social plug-in from Facebook, which allows engagement teams to connect their website with the social network Facebook. This can be used to either deploy a Facebook feed onto a Commonplace or to ease the process of sharing a link directly from Commonplace onto Facebook. | Yes |
| Gleap | Functional | Gleap is a bug reporting and customer feedback tool designed for apps and website. It is only visible to customer administrator users. |
Yes, but only for customer administrator users, not the general public
|
| Google Ads | Marketing | In order to maximise the public’s opportunity to comment on local issues, we need as many people as possible to hear about Commonplaces in the local area. To help with this outreach, some engagement teams work with Google, to show you customised adverts for a Commonplace that is relevant to you. The cookie helps engagement teams to evaluate and shape the effectiveness of their campaigns. Google Ads may also be used by the Commonplace team with the goal of advertising to prospective B2B customers. |
Only if deployed by the engagement team on select Commonplaces
Deployed by the Commonplace team for B2B marketing
|
| Google Tag Manager | Marketing | Some engagement teams may use Google Tag Manager to to set up tags, small sections of code that can track activities related to marketing and outreach to communities. It will typically be used by customers who wish to track the performance of other tools, such as Facebook, Twitter and so on. Some customers find it easier to deploy these services via Google Tag Manager, rather than directly. |
Only if deployed by the engagement team on select Commonplaces
|
| gstatic.com | Essential | Gstatic is a cookie used to distinguish between humans and crawling bots. This is beneficial for the platform, in order to make valid reports on the use of a website. | Yes |
| Helpscout | Functional | Commonplace use Helpscout for you to receive help from Commonplace support or to ask questions to the engagement team. The cookie helps you pick up conversations where you left off. | Yes |
| HubSpot | Functional | Commonplace uses Hubspot to host our B2B marketing website, which is used by us to attract and retain existing customers. When visiting https://commonplace.is, users will be invited to consent to the Hubspot cookie policy, which is separate to the cookie policy for an individual Commonplace website. |
Only on commonplace.is, not on any subdomains
|
| LinkedIn Ads | Marketing | In order to maximise the public’s opportunity to comment on local issues, we need as many people as possible to hear about Commonplaces in the local area. To help with this outreach, some engagement teams work with LinkedIn, to show you customised adverts for a Commonplace that is relevant to you. The cookie helps engagement teams to evaluate and shape the effectiveness of their campaigns. LinkedIn may also be used by the Commonplace team with the goal of advertising to prospective B2B customers. |
Only if deployed by the engagement team on select Commonplaces
Deployed by the Commonplace team for B2B marketing |
| LinkedIn Insight Tag | Marketing | In order to maximise the public’s opportunity to comment on local issues, we need as many people as possible to hear about Commonplaces in the local area. To help with this outreach, some engagement teams work with LinkedIn, to show you customised adverts for a Commonplace that is relevant to you. The cookie helps engagement teams to evaluate and shape the effectiveness of their campaigns. LinkedIn may also be used by the Commonplace team with the goal of advertising to prospective B2B customers. |
Only if deployed by the engagement team on select Commonplaces
Deployed by the Commonplace team for B2B marketing |
| LinkedIn Plugin | Marketing | This is a social plug-in from LinkedIn, which allows engagement teams to connect their website with the social network LinkedIn. This can be used to either deploy a LinkedIn feed onto a Commonplace or to ease the process of sharing a link directly from Commonplace onto LinkedIn. | Yes |
| Logrocket | Functional | Commonplace uses Logrocket session replay cookies to capture anonymously how you use and interact with Commonplace to find ways to improve the site and your user experience. For example, if there is a stage where people get stuck, we can review the design to give everyone the best experience possible. | Yes |
| Mixpanel | Essential | Mixpanel cookies are used to detect and act on possible website abuse or use which does not comply with the Commonplace Acceptable Use Policy and, for this reason, we deem it to be strictly necessary. In addition, Mixpanel cookies help Commonplace and engagement teams evaluate how you use Commonplace by storing anonymised information about: - how you got to the website - the pages you visit on Commonplace - what you click on This information helps Commonplace and engagement teams to improve your experience on Commonplace. For example, if there is a stage where people get stuck, we can review the design to give everyone the best experience possible. |
Yes |
| New Relic | Essential | New Relic is a tool used by Commonplace to monitor and improve on the technical performance of the platform in relation to response time and error tracking. The cookie is deployed to track page views across a user's session. | Yes |
| SpeedCurve | Functional | Speedcurve is a tool used by Commonplace to review and improve on the speed of pages loading. The cookie is deployed to track page views across a user's session. | Yes |
| Usercentrics | Essential | Usercentrics is a consent management service deployed by Commonplace to help with customising cookie settings. The cookie helps us to remember your previous settings. | Yes |
| UserWay | Functional | UserWay helps Commonplace make content accessible for people with disabilities. The cookies help us to remember your accessibility preferences. These cookies can also be used to remember changes you've made to text size and other parts of pages that you can customize. | Yes |
| Vimeo | Functional | Engagement teams may choose to embed videos on their Commonplace using the Vimeo video player. Analytical cookies are used to understand how visitors interact with the website and to improve the effectiveness of the video player. |
Only if deployed by the engagement team on select Commonplaces
|
| YouTube Video | Functional | Engagement teams may choose to embed videos on their Commonplace using the YouTube video player. Analytical cookies are used to understand how visitors interact with the website and to improve the effectiveness of the video player. |
Only if deployed by the engagement team on select Commonplaces
|
You may block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our site.
You may also customise which cookies you wish to view by editing the cookie settings here.
Changes to our cookie policy
Any changes we may make to our cookie policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.
Contact
Questions, comments and requests regarding this cookie policy are welcomed and should be addressed to privacy@commonplace.is.
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